Upgrade from 18.3

[jamie.langston]

Hi,

I'm trying to upgrade a v18.3 system on an on premise windows server, I have started this via the management console however that was roughly an hour ago and I have had no email to suggest it's been successful or it has failed. Is there anywhere I can check to make sure it is doing something and hasn't crashed?

Thanks in advance

Jamie

 

[JosIPVG]

Have you tried logging in to the system at the management interface?

 

[jamie.langston]

Hi,

Yes it just returns 'Server Error'. I have checked the server and all of the 3CX services are currently stopped, I did not want to attempt starting them in case the upgrade was still in progress but I don't know how to confirm.

Thanks