Solved upgrading to latest beta fails

[Leon Zetekoff]

I click on the update and then i get a login prompt which then brings me back to the update page

how do we resolve that/

Thanks leon

 

[Leon Zetekoff]

now it doesnt show up but some sip trunks and gateways. weird it disappeared

 

[Leon Zetekoff]

i did get an email that it was upgraded.....instead of getting a login prompt and return to the upgrade page a popup should happen when the update occurs

 

[Leon Zetekoff]

also got a few emails with this in it

An error occurred while updating your 3CX Phone System. Please see attached log for details.

 

[YiannisH_3CX]

Hello @Leon Zetekoff

Is the PBX now upgraded to the Beta version? When you select to upgrade, the management console logs you out for the upgrade process to begin. If you try to log back in you may break the upgrade process. Once the upgrade is complete you will get a confirmation email.

 

[Leon Zetekoff]

Hi there....

Yes it is. Well when you click on the button to upgrade it should popup a message that it is in process and then take it down when done, but NOT be modal.

Leon

 

[YiannisH_3CX]

Glad to see the issue has been resolved and for updating the thread.
When you click to upgrade there is a pop up that asks you to proceed and mentions that services will be stopped and the management console will be unavailable. Please see the whole message below.



If you believe this is insufficient and would like to see this changed you should post your request on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.