Solved Upload MOH fails each time

[AWS2P]

Hi,
On a new Debian Pbx cloud on AWS lightsail installed with pbxexpress, I face problems with upload attempts for new MOH.
Tried with several files working on others PBx but no way.
when file is supposed to be in transfer, I can see some thin bar in top of screen moving from yellow to blue during infinite time and nothing else.

What can i check?
I'm not an expert in debian so if something needs to be done in SSH, please give some detailled instructions.

thanks

 

[JohnS_3CX]

Hi @aws2p

Let's see if uploading is possible at all first. Have you tried uploading some other files to the instance (small files if possible) like a holiday message for example?

- Are uploading via the MOH menu in Settings or via a Queue's settings?
- Are you uploading using Chrome?
- Can you possibly try from a different connection?

 

[AWS2P]

Let's see if uploading is possible at all first. Have you tried uploading some other files to the instance (small files if possible) like a holiday message for example?

Yes with a wav file < 3MB transfer is done successfully

- Are uploading via the MOH menu in Settings or via a Queue's settings?

Yes via MOH settings menu

Are you uploading using Chrome?

Yes chrome browser

 

[JohnS_3CX]

Ok and the file that fails, how big is it?

And what is your upload speed there from that PC ?

 

[AWS2P]

My bad audio file format was not good, Have re sampled to 8000khz once more and size decrease to 4MB and that timze upload was good