Urgent assistance needed with remote pots location

[jeff yager]

Hello, I have a 7 venue 3cx for windows system. I am installing a new location that has DSL only and cannot do voip there. I need to pull in century link pots phone system and link to my 3cx system. I have no clue how to do this. Has anyone out there done this before? Can any one provide some assistance?

Thank you,
Jeff Yager

 

[leejor]

Whether Century link providers either an FXS "box", or simply a copper cable termination, you will need a VoIP gateway. There are a number that are supported by 3CX. These are usually available in multiples of four lines.

http://www.3cx.com/voip-gateways/

 

[jeff yager]

Yes, I am aware, I have used them for fax before.

Problems are this:

call comes into 3cx server, then routes out to pots line. Does the FXS go where century link terminates then out to phones? If so then I can control everything via extension as I would with a voip setup.

Or would I need multiple pots lines? I plan on having approx 10 phones at this location.

 

[leejor]

I'm not entirely clear on the set-up. Is the 3CX server located at the same location as the sets, and where Century link will terminate?

 

[jeff yager]

No it is not. It is at another office.

 

[leejor]

If the gateway is not located at the same location as the server, then (as came up in a previous post), your only option may be to set-up a VPN connection between the two locations. Everything will appear to be on the same network. Bandwidth may be a consideration.

I guess you couldn't get Century Link to terminate at the server location.