Use Call Deflection (302) at Inbound Rules

[Andreas Olenitzack]

Is it possible to use Call Deflection direkt in the inbound Rules so i don't need an Extension to do that?

Situation
Fax --> SIP Trunk --> Inbound Rule --> Extension (Away) --> Call Deflection --> External Fax Service

Thats what i need
Fax --> SIP Trunk --> Inbound Rule --> Call Deflection --> External Fax Service

 

[ChrisC_3CX]

I'm afraid this is not possible, you would need to use an extension as you have already mentioned. I'm sure you've probably already done this, but I'd recommend creating a dummy extension with an high extension number that exists solely for this purpose.

 

[Andreas Olenitzack]

Then it is a wish for the Next update.
It makes the Administration easier

 

[ChrisC_3CX]

In that case, I highly recommend you post this as a feature request in our "Ideas section" here: https://www.3cx.com/community/forums/server.73/