Similar to the post in https://www.3cx.com/community/threads/name-listed-twice-on-phone.41305/
I have an environment full of polycom 310/311(I realize they are EOL, we have to support until next FY
I am approaching the end of the transition from our previous provider to selfhosted 3cx, but am seeing the extension for the currently logged in user twice.
Is there a way to remove the 2nd listing without going phone by phone in the web interface?
Why does it list the same user twice? I checked the line key config settings in the web gui and it isnt any different as far as server or otherwise when comparing.
In the template, if I remove the sections for other lines which I'm assuming is the following...Does it remove the ability for putting someone on hold / call waiting?
I have an environment full of polycom 310/311(I realize they are EOL, we have to support until next FY
I am approaching the end of the transition from our previous provider to selfhosted 3cx, but am seeing the extension for the currently logged in user twice.
Is there a way to remove the 2nd listing without going phone by phone in the web interface?
Why does it list the same user twice? I checked the line key config settings in the web gui and it isnt any different as far as server or otherwise when comparing.
In the template, if I remove the sections for other lines which I'm assuming is the following...Does it remove the ability for putting someone on hold / call waiting?
<attendant.resourceList
{IF blf1}
attendant.resourceList.1.address="%%blf1%%"
attendant.resourceList.1.label="%%blffirstname1%% %%blflastname1%%"
attendant.resourceList.1.type="automata"
{ELSE}
attendant.resourceList.1.address=""
attendant.resourceList.1.label=""
attendant.resourceList.1.type=""
{ENDIF}
{IF blf2}
attendant.resourceList.2.address="%%blf2%%"
attendant.resourceList.2.label="%%blffirstname2%% %%blflastname2%%"
attendant.resourceList.2.type="automata"
{ELSE}
attendant.resourceList.2.address=""
attendant.resourceList.2.label=""
attendant.resourceList.2.type=""
{ENDIF}
{IF blf3}
attendant.resourceList.3.address="%%blf3%%"
attendant.resourceList.3.label="%%blffirstname3%% %%blflastname3%%"
attendant.resourceList.3.type="automata"
{ELSE}
attendant.resourceList.3.address=""
attendant.resourceList.3.label=""
attendant.resourceList.3.type=""
[/I]
