User Guide

[bull_tpk]

Sorry to be dumb, (my first post) but is there such a thing as a userguide for this system. I found the system manual, but I am looking for something that has feature access codes, like code to call forward, ect ect.

I have been using astersik, and most of the system features have an associated feature code. I cant find any such guide on 3cx website or in here.

Thanks

 

[silentfun]

there are some oft those codes but atm you only can find them in this forum. with the release of the final 5 there shure comesa new manual thatinclude all those codes.

Andy

 

[bull_tpk]

So what are they then?

 

[bull_tpk]

OKI'll try again.

On the current free version, are there codes and functions for:

Call forward all calls
Call forward busy
Call forward no answer
Call park / retrieve
Groupd or direct call pickup

Is intercom and paging supported and if so how do we do that?

Is there a way to force music on hold after greeting announcement in hunt group, until answered?

SI BLF presence supported for Aastra handsets?

Is fax in & out supported?

Is there a list of "A Ticked" hardware for the australian market, and some suggested suppliers?

 

[RobLloyd]

There are 2 manuals - the 3CX system guide and the 3CX Client guide. Both of those combined have almost everything you want in there.

 

[bull_tpk]

OKI'll try again.

On the current free version, are there codes and functions for:

Call forward all calls
Call forward busy
Call forward no answer
Call park / retrieve
Groupd or direct call pickup

Is intercom and paging supported and if so how do we do that?

Is there a way to force music on hold after greeting announcement in hunt group, until answered?

SI BLF presence supported for Aastra handsets?

Is fax in & out supported?

Is there a list of "A Ticked" hardware for the australian market, and some suggested suppliers?

Anyone from 3cx wanna have a crack at answering some of these questions?

 

[bull_tpk]

Be nice if someone from 3cx can be bothered to answer me here. I have been in the industry in Australia for 30 years. So I reckon I got a fair idea of what functionality people need in a PBX system.

 

[tjabaut]

You should be able to use standard star codes for most of these features; i.e. *72 for unconditional call forward (*73 to disable)

I use a list of standards based star codes (although your mileage may vary as I have not tested all of them); you can just google SIP star codes.

I have tested the unconditional call forward and as of ver 5 it now works.

 

[AldoLinares]

Hey that *72 code worked for call forward.

So what other codes work like that?

Thanks

 

[bull_tpk]

Sorry I should explain myself better. Are there any system level access codes like there are in asterisk, or is it just a case of what ever the device says it is. Example, if you look at vertical service codes on an spa, at sip level, I am sure they will all work.
But what I am talikng about is system specific funtions like parking, dialing into voicemail ect ect ect. Also some of the sip phones like aastra, dont have these vertical service codes like linksys do.

 

[tjabaut]

AldoLinares,

I am working on putting together a list of all codes. I will post what I have later.

bull_tpk,

I am not really sure. I have not tested at the vertical service level. Perhaps Costas or Nick can chime in here.

 

[bull_tpk]

Thanks mate. I will keep tabs here. I think this product has huge potential for my soho customers. Is it very stable on Windows?

 

[bull_tpk]

Also I noticed earlier somehwhere that SPA 400 is a bit unstable. Is this still the case? I have used spa400 with no probs at all on asterisk. Apart from the fact you cant control each circuit, but most sohos dont really have a need for that. it is a really well priced PSTN interface that just seems to work on asterisk anyway.

 

[silentfun]

3cx pbx is running on my side very stable in v3 latest buid.

v5 need some adjustmends but i have changed to v5 now.

in productive i thing v3 is useable but i thing it is not good to convert into v5 - i have hat to make a clean install to get it working 95%.

atm i have a problem with incomming call dont answers.
same provider same settings just a other number. outbout ok inbound not.

so stay tuned and test it and have fun it depends on your needs when you use it in productive area but i am shure you can use it.

Andy

 

[N_G]

The user guides are on the download page:

http://www.3cx.com/phone-system/download-links/

You mentioned about gateways - i suggest using Grandstream GXW.

You can use SPA 400, but its messy and not supported.