Solved Users accessing call recordings

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PaulCarter

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Hi,
I have just installed a new system where the customer wants all users to be able to add contacts so I have allowed all users access to the 3cx management console. This is great but the customer doesn't want them all to have access to the call recordings. Therefore I have left the boxes "Generate Call Reports" and "Allow download of call recordings" unchecked.
These users can still access and download call recordings though.
Is there something else I have to do in order to prevent this or is it a bug?
TIA
 
Hi Paul,

If you just want the users to manage the Global Contacts you need to enable only the below rights:

13017

This will make the following appear:

13018


You might only wish to give access to one person rather than everybody.
 
Hi John,

That's great it's now working exactly as the customer wants - thanks!
 
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Glad to assist!
 
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