Solved Users behind u SBC keep on flashing on and off in the management console and in the webclient

[holleman]

when trying to call them everything seems to work

 

[holleman]

a sbc

 

[ChrisC_3CX]

What do you mean exactly by "flashing"? If the SBC dropped and the extensions unregistered they would appear as red in the Management Console and grey(or disappear) from the webclient. Is this what you see?

You could check the sbc uptime in "SIP Trunks >> Edit SBC >> Statistics", does the uptime match the last time you saw this happen?

 

[holleman]

Extensions turned on and of in the MC. After upgrading the memory it was solved

 

[ChrisC_3CX]

Glad to hear you got this sorted! Always make sure that your 3CX PBXs/SBCs are compliant with our hardware requirements.

Do let us know if you need anything else!