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- Oct 10, 2025
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Hi,
In our office in point A, calls to landline numbers on the 3CX server work normally. There is also a separate 3CX server in point B. I want that when calling a landline number from the 3CX server in point B, calls should go out from the SIP number in point A. There is no SIP and GSM number in point B. All settings have been made. However, only mobile GSM forwarding works. When calling a landline number, for example, 3XXXXXX, the line is disconnected. In our landline numbers, there are 7 digits. If I write the city code (012) in front of the number, the call will go through. But the call will go through mobile GSM. I need it to go through the SIP number. On point A, that is, the main server, everything works correctly. I should also note that the version of the server in point A is Version 20.0 Update 7 (Build 943 Beta), and in point B is Version 20.0 Update 7 (Build 979 Beta). Cal Log: Dialed: (4XXXXXX) → Via rule: To landline (4XXXXXX) → Via trunk: 3XXXXXX (4XXXXXX) → Server error
In our office in point A, calls to landline numbers on the 3CX server work normally. There is also a separate 3CX server in point B. I want that when calling a landline number from the 3CX server in point B, calls should go out from the SIP number in point A. There is no SIP and GSM number in point B. All settings have been made. However, only mobile GSM forwarding works. When calling a landline number, for example, 3XXXXXX, the line is disconnected. In our landline numbers, there are 7 digits. If I write the city code (012) in front of the number, the call will go through. But the call will go through mobile GSM. I need it to go through the SIP number. On point A, that is, the main server, everything works correctly. I should also note that the version of the server in point A is Version 20.0 Update 7 (Build 943 Beta), and in point B is Version 20.0 Update 7 (Build 979 Beta). Cal Log: Dialed: (4XXXXXX) → Via rule: To landline (4XXXXXX) → Via trunk: 3XXXXXX (4XXXXXX) → Server error