In an upcoming update of Version 20 (no ETA which one and when) we will also be providing a Grafana integration which will allow you to create any type of report you need. You can go as crazy as you want with the existing 3CX data but you will be able to create your own reports, wallboards etc.thank you
What was in the 18th version, there are not many things in the 20th version, and do you know if they will add it?
Founded in 2005, when VoIP was an emerging technology, 3CX has gone on to establish itself as a global leader in business communications.