v14 and Sipgate in the UK

[StewartGilray]

So we've recently installed v14, and were wondering why we weren't getting any calls...

Clicked on the SIP Trunks, to be greeted with a message saying that SIPGate is no longer a support provider, and to use "Generic" or something. Well, since I deleted the SIP Gate trunk I can now NOT find "Generic" or indeed anything that tells me what to do.

We've been with SIPGate now for almost 8 years, so to now potentially lose our number as I can't find ANY reason why SIPGate was removed as a provider, or indeed, how to use our SIPGate account ANYWHERE I'm more than a little ticked off...

I'd like some advice pronto.

Cheers

Stewart

 

[NikosT_3CX]

Hi Stewart,

please note that on V14 SP2 the template for SipGate is available on DE Country.
Please check it.

 

[NikosT_3CX]

Hi,

also on the Country you may select Generic, on the Provider select SIP Trunk/VoIP Provider, fill all the appropriate details and then you are good to go.