- Joined
- Apr 24, 2017
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Hi there,
I'am using the 3CX v15.5.5 Phone System. My Problem is, that on every call (in- and outbound) there is an average 2 seconds silence at the beginning of each call. So I only hear "*silence* Hello (...)" from the other side but not the Name or Company... After this 2 seconds everything is working smoothe. It's happening on every device, I tested it with different SNOMs (710, D315), an Gigaset N510 IP DECT Base and even the IOS-App has the problem. So I think the problem is somewhere else (Network?). Can someone point me in the right direction?
Regards
I'am using the 3CX v15.5.5 Phone System. My Problem is, that on every call (in- and outbound) there is an average 2 seconds silence at the beginning of each call. So I only hear "*silence* Hello (...)" from the other side but not the Name or Company... After this 2 seconds everything is working smoothe. It's happening on every device, I tested it with different SNOMs (710, D315), an Gigaset N510 IP DECT Base and even the IOS-App has the problem. So I think the problem is somewhere else (Network?). Can someone point me in the right direction?
Regards