Solved v15.5 SP3 not showing

[FMRS_IT]

Hello,

I'm currently using v15.5.0 (Pro version). I don't see the SP3 update in the management console. The PBX is installed in a Windows Server 2012 R2 copy. At the server, I can successfully ping download-us.3cx.com.

The 3CX copy was fresh install at 15.5 with v14 backup.

Tested different DOWNLOADS_URL values:

• https://download-us.3cx.com (and the http version)
• https://downloads.3cx.com/downloads/3cxpbx/
• https://downloads.3cx.com/downloads/3cxpbxexpress/

Attached are screenshot of DOWNLOADS_URL setting and the the current Update screen.

 

[eddv123]

Hi FRMS_IT,

A couple of questions for you:

* Are you in valid maintenance.

* If you restart the services on the 3CX-PBX (out of office hours) does anything appear then.

As long as you are in maintenance and have a direct internet connection everything should be fine.

 

[FMRS_IT]

Hi FRMS_IT,

A couple of questions for you:

* Are you in valid maintenance.

* If you restart the services on the 3CX-PBX (out of office hours) does anything appear then.

As long as you are in maintenance and have a direct internet connection everything should be fine.

I think I should have maintenance. Here is what it is in the license page. I will try to restart the PBX after hour and see anything change.

 

[CentrexJ]

You may already have SP3. On the Dashboard, under information, License what is the full build number? Mine is 15.5.9348.3. The .3 indicates SP3.

 

[FMRS_IT]

Oh you are right. It's showing at dashboard but not the license menu, strange. Thank you!