v15 SP4 Linux - Activity log empty?

[604]

I'm running a hosted test server in a Hyper-V VM. Has anyone experienced this issue where after a while (maybe a day or two), the activity log is empty?

Rebooting does bring the log back but I can't see any activity from before then.

 

[George_3cx]

Dear 604,

- In the activity log section --> settings has a checkbox to specify how many days to keep the log files as you can see from the below screenshot:




- Additionally, when the pbx is restarted all the logging is deleted. This is the expected behavior by design.

 

[604]

I did see that option. I perceived that to mean "Continually keep the last 1 day of logs", not "Record 1 day of logs from boot time, then delete it and stop logging"

If I uncheck this option, will it keep all logs from last boot until next boot?

 

[noord]

I am experiencing exactly the same issue on the same version (Linux SP4). After about a day the logging is deleted and no further actions are logged.
I believe this to be a bug. Did you ever get this sorted out?

 

[GiannosC_3CX]

Hi there,

Did you use supported browsers? (Chrome, EDGE and Firefox)

 

[noord]

Thanks for your quick reply.
Yes, I do. I also tried different browsers etc.
After running the Firewall Test (which is the easiest way to restart all services ), logging continues normally from the point where the services restart.

 

[Telcreek]

I wish to add I have this issue as well. I have logging set to Medium and keep for 3 days. Activity log is empty until I restart services and like noord, I use the firewall checker to do so. Running V15.0.62928.5 on Linux, hosted on AWS. Same issue with Chrome and FF.

 

[choimarc]

I have the same issue since I installed 3CX V15 linux edition.

 

[choimarc]

I have this issue ! Did you find a solution ?

Thanks.

Marco

 

[noord]

No, this bug is still present, also in v15.5
It's really annoying. After you clear/purge the log file it runs again for a few days and then stops again.

 

[choimarc]

I have installed tcpdump on the 3cx linux box. With WinSCP, I can download the file to my machine and at least use wireshark to know what's going on... Until they fix it

 

[Telcreek]

I am presently on a PRO license v15.5.5 and it's been ok for some weeks now. I am on a low level log with 3 day backup.

 

[choimarc]

Hi,

I'm using a PRO license also bu i'm on version 15.0.0.

Thanks.