[V16] O365 integration in contacts --> how to push this to deskphones

[UnDutchable30]

In the V16 version the O365 integration is nice and I now have all my contacts in the webclient on my desktop. I now want to have the same contacts present on my Yealink deskphone.

I can only export my local contacts via the 3cx dashboard, but not my complete contact list. The only option is to do an export from my Outlook Contact list and then import this to the phone, but that is not a good experience and very soon out of sync.

However I hope there is an easier way to do this and to keep the data in sync on computer and deskphone.

Anybody a tip/hint/advise?

 

[StefanW]

I now want to have the same contacts present on my Yealink deskphone.

This is and will not be possible, you can only access private contacts from the 3CX Apps (3CXPhone, Win,Mac,iOS,Android - or 3CX WebClient).

 

[UnDutchable30]

A clear statement which I don't understand. What is the added value then of the O365 integration option Sync All Users..... as this will give exactly the functionality to all desktop users, but nothing to the deskphone users? Any call coming on to the deskphone should give me more information if connected to a contact or CRM system?

And what about the concept then to integrate CRM with 3CX. If it only shows information on your desktop and not on your phone, there is not much added value for the deskphone users. Not every user will have the option to keep a webbrowser open...