V18 - Welcome Email Error

[paul_carass]

Hi All,
I have spotted a small oversight with the Welcome Emails issued from V18 System. The URL referenced for the New Windows App has not been updated and still points towards the V16 download:


This can be replaced with the following to fix:
"%%WEBCLIENTURLPUBLIC%%/api/app/windows"

This is dynamic, so will work with all FQDNs.

We got caught out when trying to install some Jabra headsets and couldn't figure out why they weren't working, until we saw that our clients were using the older V16 version.
When we investigated this, we found that they had used the download link from their welcome email and not from the web client. Once we knew this, we were able to resolve the issue.
Hope 3CX can issue a quick update for this, but you can use the above in the mean time to fix up your clients templates

 

[VasilisV_3CX]

Hi @pcarass_sensys,

It's still the correct link, as the v16 Windows Client is the current client which works provisioning v18 extensions. No need to change anything. Notice the build history / change log which you can refer to whenever you need it: https://www.3cx.com/blog/change-log/3cxphone-build-history/