V20.0 Update 6 - 3CX PhoneSystem 01 Queue Manager Server stopped

[fabs]

Hello all,

I noticed that the “3CX PhoneSystem 01 Queue Manager Server” service has been showing as stopped for several days. Starting it manually does not solve the problem. Restarting the VM (via the WebUI) does not solve the problem either.
The instance is running in AWS via marketplace deployment.

Which logs should I check to find out why the service is not starting.

Regards
fabs

 

[AndreasPo_3CX]

Hi @fabs

I sent you a PM

 

[AndreasPo_3CX]

Turns out the Queue manager log file had its ownership changed so the service could not write.
Changing the ownership back fixed the issue.