Solved v20 Bug - Logged into Web App but Ext not registered

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Stampy

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It appears that when a user logs into the v20 Web App the User does not appear as registered.

IP Phones work fine and show the user registered.
The mobile app again works fine and shows the user registered.
Just getting the issue with the web app.

Have tried different extensions, deleted and re-created etc all with no luck.

NotRegistered.jpg
 
Can you please allow notifications on your browser and check again?
 
Can you please allow notifications on your browser and check again?
Thanks. That did the trick!
Note notifications was set to "Ask (Default)" , Perhaps the Web App could request this when the user logs in for the first time?

FixedNotRegistered.jpg
 
Glad to know this is resolved.
Notifications are by default in ASK state from the browser and you need to press the "bell" to allow them:
1701931012964.png
 
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You are welcome ;)
 
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