v20 Users sorted by Department, showing users not in department.

[southwest1]

I have an odd issue.

Admin - Users (far right drop down) "Department"

This client has 50 Departments and we have them named per site.
So, when I want to edit or assist a user in "TX 50" I sort by the related department.

This works fine for the majority. However, a few selections will show users that are not in that department at all.

Has this been addressed? Reported? Where should I report and how?

 

[Alphabetic]

Are they in the DEFAULT department?

 

[southwest1]

Nope, that was my first check.

 

[Alphabetic]

Can you find anything common like roles?

 

[southwest1]

99% of the roles are default "user". But, the departments that sort as expected are also populated with the same.
No department shares a TN. And there are only 2 trunks, but, again the "working" departments share the same trunks.
There is no obvious logic, even the time of the creation is irrelevant. I removed one department with users and call rules, then rebuilt it, no change.