V8 Digital Receptionist Stopping

[DMC]

I have an annoying issue in that the digital receptionist service will run ok for 2-3 days and then stop for no apparent reason. If I manually stop and restart the service everything operates ok. No other services seem to be affected.
I have searched the forum and there does seem to be a previous post for this but no solution.
Any ideas?

 

[mfm]

Hi,

Are you running the latest version of 8?

 

[DMC]

Hi

Yes I have version 8.0.10116.

 

[mfm]

Hi,

Can you dig into the windows event logs and see if you find anything that might help us push you in the right direction

 

[DMC]

The receptionist services have been running for about a week but have now stopped this morning. I have looked at the event logs and there does not appear to be anything relating to 3CX. I have generated the support file and have attached it to see if this throws any light on the issue.

 

[LeonidasG_3CX]

Hi,

Can i suggest that you try Installing V9 from our site and see whether that fixes your issue?