Is it possible to obtain the data of the current call being passed throught the VAD?
I have a need to play a prompt telling callers that we are recording the call. This is easy to switch on per user but it is hard to play the announce. For each DDI we have I could create a DR to play the audio then transfer after 0 seconds to the caller, but this is a lot of maintenace for > 100 users.
Instead I am looking into whether we can do this via a VAD flow. So if our inbound rules are "named" with the extension number, we should be able to create a VAD flow to play theaudio then transfer to the {value of the inbound rule tag of the current call}
Can thsi be done and if so how do I get the DDI name of the call passing throught the flow?
Thanks
Millsey
I have a need to play a prompt telling callers that we are recording the call. This is easy to switch on per user but it is hard to play the announce. For each DDI we have I could create a DR to play the audio then transfer after 0 seconds to the caller, but this is a lot of maintenace for > 100 users.
Instead I am looking into whether we can do this via a VAD flow. So if our inbound rules are "named" with the extension number, we should be able to create a VAD flow to play theaudio then transfer to the {value of the inbound rule tag of the current call}
Can thsi be done and if so how do I get the DDI name of the call passing throught the flow?
Thanks
Millsey
