Variable Lifetime/Scope

[telis]

Hi,

I want to set a variable to a certain value within one callflow - (the variable will be a mobile phone number) and then use that variable within another callflow that will be accessed by another call maybe hours or days later (to transfer a caller to that mobile phone number).

I have tested this and the variable seems to be reset after each call. What is the intended scope of lifetime of a VAD variable? Do I need to persist the variable in an external database or in the 3CX config.?

Many thanks.

 

[VAD_Support]

Each call has its own scope. Otherwise if you have multiple calls at the same time it would be a mess.

So, each time a call ends, variables are gone. All the calls start with the default values for every variable.

If you need to persist information between calls, you need to use external storage. It could be a text file, a database, or whatever you want.

Kind regards.

 

[telis]

OK - thanks for the info