Solved Variables in Email Templates not working

[livewire2]

I tried to make some customized changes to the Voicemail Template Email..
But the variables aren't working...

%%CALLTO%% just comes threw as CALLTO in the email
and "TRUNKNUMBER"

instead of including the actual info.

I tried restarting services and nothing...

 

[Charles_3CX]

Please note that variables in email templates can be customized or added. All variables available for each of the templates have already been added to them.

 

[[email protected]]

Is contact email address variable available for voicemail templates? So easy to email back a quick reply if the from field in a voicemail to email contained the contact email address as well as phone number.

 

[Charles_3CX]

This is not an option I’m afraid.

 

[livewire2]

Please note that variables in email templates can be customized or added. All variables available for each of the templates have already been added to them.

So there is no way for me to tell what number they called in on when they leave a voice mail ?
It use to tell me.

 

[Charles_3CX]

The number they called in from in part of the default template already.

 

[livewire2]

The number they called in from in part of the default template already.

I would agree it use to be like this before
i went to hosted cloud. But now it does not include that. How can I fix that ? I really need to see what number they called. Thx.

 

[livewire2]

For anyone having this issue.. I found the fix.. what ever name you give on the incoming rule for that trunk is the name that will show up in the email. I had it blank on one of them..