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Video conference is disabled for this user: Click2Meet is disabled for this user

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abouzaenin

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Nov 6, 2021
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Hi guys

I have setup a new 18.0 (Build 418) 3CX , when we try to establish a video conference we recive the msg " Video conference is disabled for this user: Click2Meet is disabled for this user "
How to enabel the click2meet .
also i dont found the click2call configuration in the user configuration ?
whats the issue please
 
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Check under the user's Webclient > Settings > General tab, and make sure there is a friendly name configured.
 
Check under the user's Webclient > Settings > General tab, and make sure there is a friendly name configured.
Hi charles
Thank you , the video conference is working , but how to create click to call in V18 to be added to the email signeture ?
 
Hi charles
Thank you , the video conference is working , but how to create click to call in V18 to be added to the email signeture ?
The Click2Meet and Click2Talk links are contained in the welcome emails, and also the links are under the friendly name section within the webclient. There has not been a click-to-call since version 14, although when using the Click2Talk link, it produces the same result after the name and email are entered(or whichever details are set to be required).

1664309058811.png
 
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