Video door phone that works with cell phone app?

[Canar]

We have Fanvil I62 & I64 SIP door phones working fine with 3cx. Video works to the web client fine. We understand the phone is H264 and the app is H265 making it not compatible with the 3cx app..

Is there any vendors door phone with the RFID and a codec codec that will work with the 3cx Cell phone app? Anyone have this use case working?

Thanks for any help or insight anyone can provide.

 

[TheodorosG_3CX]

For the complete list of the 3CX Supported Devices please also refer to: https://www.3cx.com/sip-phones/

 

[Canar]

Thank you for your reply. I do appreciate it. I did go off that list. I am not able to find anything listed in video phones that supports H.265 which is what is required by the 3cx mobile apps. They are all H.264. There is a thread elsewhere in these forums discussing the topic. I made this post in the hope that someone has found a solution for maybe a different vendor's SIP door phone that supports H.265 and they were able to get working with the 3cx mobile app and video.

 

[TheodorosG_3CX]

Please also check:
• https://www.3cx.com/blog/releases/ios-crm-improvements/
• https://www.3cx.com/blog/releases/android-crm-improvements/

 

[Canar]

OMG you are my new best friend! THANK YOU!

 

[TheodorosG_3CX]

Glad to assist