- Joined
- Apr 25, 2016
- Messages
- 24
- Reaction score
- 4
Is there a way to view the current number of New and Old voicemail messages for each extension?
In our FreePBX/Elalstix systems, we can easily see this information from the Operator Panel (or Flash Operator Panel) just by hovering our mouse over a particular extension's voicemail icon. In addition, in our NEC Univerge system, the system manager can view the total number of new messages, the total number of old messages, and the total number of minutes each type is currently consuming.
Does 3CX provide something similar? This comes in very handy when trying to figure out voicemail volume and whether or not voicemails are being listened to in a timely fashion.
In our FreePBX/Elalstix systems, we can easily see this information from the Operator Panel (or Flash Operator Panel) just by hovering our mouse over a particular extension's voicemail icon. In addition, in our NEC Univerge system, the system manager can view the total number of new messages, the total number of old messages, and the total number of minutes each type is currently consuming.
Does 3CX provide something similar? This comes in very handy when trying to figure out voicemail volume and whether or not voicemails are being listened to in a timely fashion.