Solved Vitelity/Inteliquent missing from SIP Trunks V18.0(Build 1880)

[mattdarnell]

Is there a reason Vitelity was dropped from the list of approved SIP Trunk providers? Is that a 'pay to play' list & they stopped paying?

Seems like they were there for 15.5 & 16.0 - https://www.3cx.com/docs/vitelity-usa-sip-trunk/

I looked in other countries and could not find them.

-Matt

 

[mattdarnell]

It would also be nice if you could search for a provider without having to pick the country, who knew that VoIP.ms was from Canada?

 

[jcostlow]

Where is the PBX hosted? Is it a hosted by 3CX instance?

They are a supported provider but it is an IP based trunk and not supported for hosted by 3CX. https://www.3cx.com/partners/sip-trunks/usa/

I find them on my locally deployed v18 servers.

 

[mattdarnell]

Yes, it is hosted by 3CX, mahalo for the link! That clearly states that they are unsupported in the hosted environment.

Strange because Vitelity does support registration for trunking, as well as IP based.

I will open a ticket, they might not know it works with registration.

 

[ChrisC_3CX]

That's correct, IPs for 3CX Hosted instances may change without warning due to maintenance/migration tasks meaning that IP Based SIP Trunks will most probably be affected as SIP Providers using these types of SIP Trunks need to know your PBXs public IP. That said, although many IP Based providers are generally supported with 3CX, the ones that are supported with a 3CX Hosted instance are only Register Based SIP providers.