Voice Mail Delays for one user (1 - 2 Days)

[rudyjaros]

Running 3cx on 2008r2 v11 sp1
YeaLink 22 Phones

I have user that does not get notified as soons as a voicemail arrives. This happens about once or twice a week.

The mail she receives below proves that it is stuck in lala land. Is there something like a queue directory I can check on the 3cx server.

rom: 216xxxxxx <[email protected]> [mailto:[email protected]]
Sent: Thursday, October 04, 2012 10:58 AM
To: xxxx, xxxx
Subject: New Voicemail from 216xxxxxxx - 216xxxxxxxx 216sssssss


You have received a new voicemail from 216xxxxx - 21xxxxxxxx2:2xxxxxxx

From Caller ID 216xxxxxxxxx
To voicemail box 190 - Beth xxxx
Received 10/3/2012 2:51:21 PM
Duration 00:00:13
File vmail_216xxxxxxxxxxxxx

 

[craigreilly]

First question - is lutheranmetro.org email server and 3cx server on the same network?

 

[rudyjaros]

Yes they are