Voice Mail E-Mail Message Log

[Robert Cook]

Good Afternoon,
I'm trying to track down an issue with emails being delayed. I suspect it has to do with our SMTP server but would like to verify "sent" time on our 3CX system.

Is there a log that would indicate when mail messages were sent?
We're currently running 15.5.9348.3

I've completed some research and keep getting referred to logs that simply does exist anymore. I suspect it's because the information was from version 10 or earlier.

Thank you,
Robert Cook

 

[cobaltit]

No message log and you need to update your 3CX. I'm pretty sure there was an email delay issue resolved in one of the updates.

 

[YiannisH_3CX]

Hello @Robert Cook

As @cobaltit mentioned you need to update your PBX to the latest version of the PBX (15.5.15502.6)
as older versions of the PBX will not be able to activate against the 3CX activation server because of a recent certification change. So i would recommend updating the system to avoid any future issues with activation as well as applying all the latest fixes