Voice Mail Menu Map

[jlebeau]

Has anybody put together a menu map for the voice mail prompts that they are willing to share? There isn't one in the documentation and it would be nice to have that to make a reference card.

 

[Ralph]

There is one on the server interface

Log into the server interface.

Go to "General" -> "System Prompts" on the left hand menu.

This has a complete mapping of all the system prompts.
You can print this off if you need a hard copy.

Take care

 

[5qg4]

Hi jlebeau,

Please find more information about VoiceMail System as below:

When you close the phone without press anything, it will save the message.
When you press # then you press 0 , it will save.
When/if for some reason the line stays open for 2 minutes, the voicemail will stop

recording after 2 minutes and save.
When you press # but you don't press 0 it will not save


Access VoiceMail Menu:
Dial 999 (Default Setting) a Any SIP Clients to access VoiceMail Menu
Key your Extension Number
Key your PIN, then press # or wait for timeout (need not key in #)
Press 9 for Option (Goto 2nd Level Menu)
Press # for EXIT

2nd Level Menu
Press * for Play message
Press 4 Delete All Read Message
Press 6 Play Mailbox information
Press 7 Change PIN Code
Press 8 Change the Personal Greeting
Press 9 Reply the Option

 

[jlebeau]

That was more of what I was looking for. Eventually I hope to get all of the prompts into a Visio type document as a reference card.

Thanks for the help.

Hi jlebeau,

Please find more information about VoiceMail System as below:

When you close the phone without press anything, it will save the message.
When you press # then you press 0 , it will save.
When/if for some reason the line stays open for 2 minutes, the voicemail will stop

recording after 2 minutes and save.
When you press # but you don't press 0 it will not save


Access VoiceMail Menu:
Dial 999 (Default Setting) a Any SIP Clients to access VoiceMail Menu
Key your Extension Number
Key your PIN, then press # or wait for timeout (need not key in #)
Press 9 for Option (Goto 2nd Level Menu)
Press # for EXIT

2nd Level Menu
Press * for Play message
Press 4 Delete All Read Message
Press 6 Play Mailbox information
Press 7 Change PIN Code
Press 8 Change the Personal Greeting
Press 9 Reply the Option