Voicemail Access

[ajohns]

I am evaluating this product with the intent of implementing it, and it looks great. I have not fully tested it yet, but I am trying to think through all of the implementation issues and variables. One question that I haven't found the answer to.... Can users access their voicemail from outside the office (eg from a phone that is not directly connected to the PBX? If so, how would they do so?

 

[Watashi_FR]

It's possible for users to access their voicemail from outside if you can get them to access the voicemail phone number (default is 999) on the 3CX server. A digital receptionist can help here, or you could use a special VoIP number that reroutes to internal number 999.

 

[N_G]

Yes its possible. The new version, to be uploaded early next week now has an option that a caller can dial 999 at any digital receptionist menu to pick up voice mail