Solved Voicemail and Recording Transcription

[amannick]

Hello Team


I am trying to set up voice mail and recording transcription for my clients but it I guess I am missing on something. I tried following article step by step.

https://www.3cx.com/docs/voicemail-transcription/​

I am getting the mail but no transcript.



Thanks

 

[VasilisV_3CX]

Hi @amannick,

Do you have IPv6 enabled in 3CX? If so, disable it and restart the services.

Also, have you checked your google console to see that your payment method is valid?

 

[amannick]

Dear @VasilisV_3CX

Could you please guide me how to disable IPV6 in 3CX management console.


Thanks

 

[VasilisV_3CX]

Hi @amannick,

This would need to be done from your interface config, not specifically in the management console. This would be for the server that has the 3CX installation on it.

 

[amannick]

Dear @VasilisV_3CX

Could you please guide me how to disable IPV6 in 3CX management console.


Thanks

It worked Thank you @VasilisV_3CX

 

[VasilisV_3CX]

Great! Glad to hear it @amannick! If you require any further assistance, feel free to open a new thread!