Voicemail e-mails and service e-mails not being received. (3CX SMTP Bounce List)

[Njnks2k20]

Hi

Can you please check if our email address is on the bounce list?
We are in Microsoft 365 and we cannot receive any voicemail emails

TIA

 

[NikolasA_3CX]

Hi @Njnks2k20

Regarding this issue, please log in to your partner portal (https://portal.3cx.com/login) and raise a ticket to Technical Support.