Voicemail is just not working

[ceruleansam]

I dial 900 from the extension
I get "Please enter your personal identifcation number and press #"
I type 100#
I get "You have no message, please 9 for options, to exit press #"
If i type 9 nothing happens, if I type 8
"Record your greeting message then press #"
I say hello then press # and all I get is silence.

Voicemail does not record

Logs below

08:51:06.011 CallCtrl:nLegConnected [CM503007]: Call(996): Device joined: sip:[email protected]:40600;rinstance=483c87053f2d926b
08:51:05.995 CallCtrl:nLegConnected [CM503007]: Call(996): Device joined: sip:[email protected]:2094;line=41ip9jkg
08:51:05.995 Extension:rintEndpointInfo [CM505001]: Ext.900: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX MakeCall helper] Transport: [sip:127.0.0.1:5060]
08:51:05.995 CallCtrl:nAnsweredCall [CM503002]: Call(996): Alerting sip:[email protected]:40600;rinstance=483c87053f2d926b
08:51:05.526 CallCtrl:nSelectRouteReq [CM503004]: Call(996): Calling: Ext:Ext.900@[Dev:sip:[email protected]:40600;rinstance=483c87053f2d926b]

This is running on Windows 2003 Datacentre. I just cant work out why this is happening and really need some help please help guys!

 

[ceruleansam]

I was just reading another post with same problem, I have just tried running the mp3 and says I have no sound device, which is true but I cant work out How come the wav files work?

I am going start looking for a PCI sound card for my machine