Voicemail Not Including Time Stamps

[Drew9213]

I'm running 3CX V15 with Yealink T48G phones and I'm having an issue with voicemail not giving a time stamp. My users are getting their voicemail, but they have no way of knowing when the voicemail was left. I have looked through the extension settings and voicemail settings in both the phone GUI and the 3CX management. I'm sure I must just be missing something, but is there a way for me to turn time stamps on so that people can tell when the message was left for them?

 

[Saqqara]

Within the extension, under voicemail what settings do you have for 'Read date/time'.

Maybe set to 'Do not Read', you have options 'Read in AM/PM formtat' or 'Read in 24 hour format'

 

[Drew9213]

That was it, it was set to "do not read". I must have just completely overlooked it. Thank you.