Voicemail usage reports

[kseba77]

Is there a report an admin can run/use to find out much much storage or how many messages are in user mailboxes?
It seems like a basic information one would want to have when administering the system, yet it seems I am unable to locate it.

 

[VasilisV_3CX]

Hi @kseba77,

You can view the Voicemail quota by navigating to Settings >> Voicemail in the Management Console.

 

[kseba77]

Hi @kseba77,

You can view the Voicemail quota by navigating to Settings >> Voicemail in the Management Console.

View attachment 22301

Thank you. That definitively helps but I would love to see a per extension report as well. This way I would know what users to contact to make sure they clean up their vm boxes.

 

[VoIPTools]

Voicemails are just wav files. It would not be hard to write a program/script to scan the folder structure, count the number of files in each extension folder, and sum the disk space used in each folder.

 

[kseba77]

Voicemails are just wav files. It would not be hard to write a program/script to scan the folder structure, count the number of files in each extension folder, and sum the disk space used in each folder.

I would love to write some scripts if I had time :-(
What would it cost for you to write something like that for us and could that report show as an option in the UI for scheduling reports?

 

[VoIPTools]

Let's have the majority of this discussion via email/phone. However, for the benefit of others... there is no way in 3CX to add additional reports or to make changes to existing reports. So, no, it is not possible to make a custom report show up in the 3CX UI.