Voicepulse and 3cx (Caller ID and hold not working) will pay

[mpwsupport]

I have spent a good deal of time this last week trying to get voicepulse connect to work with 3cx.

I had 3cx 3.xx and had some problems so I upgraded to the latest version 6.0.806.0

I am having problems with the incoming caller ID.

I have tried different settings in the inbound settings for the voip provider, and still.

all i get instead of the caller id number is, the city name and state.

The other problem I am now having is, (phone SPA942), I get a call on line 1, I start talking, then get a call on line 2, put line 1 on hold, then try to pickup line 1 again, and the phone says trying to reconnect, however, I lose the line, and inside the 3cx the line stays active.

Even if i get only 1 call, when i put it on hold, I can not get it back.

Please help.

I am willing to pay $40 via paypal to a single person, whoever helps me fix the two problems.

 

[avraam_mich]

To get technical support on this one, you can contact our technical support (This requires commercial edition with support package). If you have a commercial edition, but no support package, you can purchase one here:

https://erp.3cx.com/orderform/support.aspx

regards

 

[mpwsupport]

The problem here is,

I am supposed to troubleshoot and make 3cx tested and stable before we start selling commercial versions to our customers.

I have been looking at 3CX because it seems to be the best of not one of the only one that is based on windows and not Linux.

VoicePulse is recommending I get trixbox for linux and start testing it for our customers.

I wish I could find a configuration screen for Voicepulse and 3cx, that would solve our problems.

Thank you.

 

[mpwsupport]

Matt,

I am not a partner yet, the editon I am evaluating, is the free edition.

Thanks.