Voipfone sip trunk

[William King]

I am able to receive inbound calls fine but outbound calls do not work
When i test it comes up as forbidden

 

[CXBridge Ops]

Hi @William King

Do you see any entries in the event log that could provide additional information?

Since packet captures aren’t available on an SMB system, please navigate to the trunk and select Check SIP Trunk. Then, choose Outbound Call Test and run a test using your usual dialing format. Please share the results, making sure to redact any sensitive information.