Voxbone DID Number

[cesaracosta]

Hi everyone,

I am trying to use a DID number form Voxbone with the 3cx PBX. I am setting as generic Trunk provider, using the guidelines of this thread: https://www.3cx.com/community/threads/voxbone-trunk-anyone-got-this-working.21503/#post-108648

Where i am stock is whcih address should i use in voxbone to direct the call. i tryed
extention#@domain. --> [email protected]
extention SIP ID@domain --> [email protected]

Not worked at the end.

the "domain.3cx.agency" is my FQDN

Any recomendations of what to look and check to verify what is wrong

 

[leejor]

In most cases (there are exceptions), the registration (and subsequent re-registrations) from the PBX (or other SIP device). will inform the provider of its "contact" information, and the fact that it is still available to receive calls..

 

[craigreilly]

With Flowroute, I select HOST and enter the IP : PORT
Sounds similar.

<public ip>:5060

 

[cesaracosta]

Let me check on both suggestion and i let you know the results.

Thanks for the reply.

 

[YiannisH_3CX]

Try using the URI as <number>@<FQDN>:<port>
Example: [email protected]:5060

 

[ipconnectx]

Did anyone managed to get this working? We are having the same issue with a new customer.