Want to change FQDN?

[kimseng]

Hi all,
I have already configure my 3cx voip phone system and my current FQDN xxx.3cx.sg and i want to change to my domain xxx.xxx.com. could you guide me how to change? And any effect to my current sip or configuration if i change?

Best Regards,
KimSeng

 

[cobaltit]

https://www.3cx.com/docs/fqdn-management-allocation/

 

[kimseng]

Let's me check thanks.

 

[YiannisH_3CX]

Hello @kimseng

Please note that in order to change FQDN you will need to re-install the system. To do so:

• Create a backup of the system without licence and FQDN information
• Un-install the PBX
• Access the costumer portal and release the key from the current FQDN
• Re-install the system using the licence key and your own FQDN.

Please note that you will need to also provide a certificate for your FQDN and that custom FQDNs can only be used with a PRO or Enterpise edition key.