Web client and Windows app shows black screen on Windows

IT-Steve

Customer
Joined
Jul 12, 2021
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When some users open the 3CX app on Windows 10/11, installed thru Edge, the app opens but does not log in. Just a 3CX screen with black where the menu and contacts should appear. Clearing the cache and using an incognito window have the same results. My workaround has been to use the Chrome browser to reinstall the app and that works fine.

Any ideas why Edge is failing? Thanks.
 

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