app for windows

  1. 3CX Desktop App (Microsoft Store version) closes instantly on startup / flashes for a second

    I am having a major issue with the 3CX Desktop App installed from the Microsoft Store. It completely refuses to open on three different laptops. Symptoms: When I click the app icon, nothing happens on the screen. If I open Task Manager and try to launch the app, I can see the 3CX process...
    • nikolay971
    • Thread
    • app for windows
    • Replies: 24
    • Forum: SMB
  2. JamieLewisIBT

    Manager Panel Auto Launch

    Hi, we have had a request from a customer who uses the receptionist part of the Manager Panel. They have requested if 3CX can have a tick box to launch this as well on start up.

  3. Windows App/Webclient/PWA issue

    Hi Team, We have two on-premise setup of 3CX V20 Update 7, with one running on Debian(for testing) and other one on windows. We are experiencing issues with the Debian install. The only difference in the settings between these installs is that the windows install uses http and https ports as...
    • Yellow_Flash
    • Thread
    • app for windows pwa apps registration failed webclient
    • Replies: 22
    • Forum: Windows

  4. Windows App Manager Panel show queue and all calls

    The Manager Panel in 3CX Windows App/3CX.Softphone seems to have changed in version 20.0.895.0/5.1 (Build 895). Previously the Manager Panel allowed a user to show all calls (with permission) and a nice list of extensions/users with their queue status as described/seen in this 3CX blog post. In...
    • icsda
    • Thread
    • app for windows switchboard
    • Replies: 4
    • Forum: Windows

  5. Web client and Windows app shows black screen on Windows

    When some users open the 3CX app on Windows 10/11, installed thru Edge, the app opens but does not log in. Just a 3CX screen with black where the menu and contacts should appear. Clearing the cache and using an incognito window have the same results. My workaround has been to use the Chrome...

  6. Desktop app notification V18

    Hi, can I activate notifications only for chats and turn off call notifications? TY
    • FirstPoint
    • Thread
    • app for windows notification v18
    • Replies: 2
    • Forum: Windows

  7. Open custom URL with CFD & Windows App

    Hi, newby here. How can I pass a custom variable captured from the CFD to the Windows App? I only see in the documentation that the following variables are supported: %CallerNumber% which will contain the incoming caller ID. %CallerDisplayName% which will contain incoming display names. And I...

  8. Can't Answer Call in App When Using Last Avail. Call

    We have a bit of an odd issue. We have a mix of users using the PWA app, and users using deskphones (Grandstream GXP1780). We have a 4 simultaneous call pro on-premise license. What I've noticed is happening is when all three of our simultaneous calls are in use and a 4th one comes in, it...

  9. Publish desktop app on the Microsoft Store

    This is more a request to the developers and the people who can. As a cloud focused MSP, we are migrating more and more of our customers from on-prem systems to Azure AD and manage their devices with Intune, it would be much easier for app management if the 3CX app was published in the Microsoft...
    • drkmccy
    • Thread
    • app for windows intune microsoft msi winget
    • Replies: 2
    • Forum: Web Client

  10. Issue with audio on 3cx desktop app after migration

    We migrated our self-hosted 3cx from one provider to another and used backup to restore it ... all went smoothly 3cx phone app reconnected like a charm and so did the phones BUT.... all my colleagues and myself do not have audio on our 3cx desktop app anymore ... We actually tested with *777...
    • DBCI
    • Thread
    • app for windows
    • Replies: 3
    • Forum: Web Client

  11. 3CX desktop App config file iOSapp Androidapp

    After changing a user account Password and Auth ID, I would aspect the Windows Desktop App AND iPhone App AND Android App won't be able to connect with previous conifg FILE. I'm very stunned that after copying the config file to a new iPhone (with old Auth ID and Old Password) I'm sitll able...
    • Two-iT
    • Thread
    • android app app for windows app ios
    • Replies: 3
    • Forum: Web Client

  12. V18: App - change switchboard font size

    I use the switchboard feature of the app to monitor the incoming calls for the agents. To do this i have the app open on my screen. But then switchboard font is very large at the moment probably for TV viewing. Is it possible to set the fontsize smaller or to make it a setting?

  13. Version 18 Welcome Email

    Is there a way for the welcome email to include the installer for the new v18 app rather than the old v16?

  14. Calls terminate from new Windows app on V18

    We have experienced a number of users outbound calls terminating after 1 ring. This only seems to happen when using the new 3CX Windows App. Upon checking the call logs it just shows as unanswered. Restarting the affected PC seems to resolve the issue but it can come back at any point. Physical...

  15. Mic Not Working on External Calls

    Hi there, We are having an issue with callers unable to hear us on our headset mics. This does not seem to happen on every call but it has been intermittent for several months now. Sometimes if they ring back immediately it works, but sometimes it doesn't so there seems to be no trend. We have...

  16. Phone Extension Registration Double Up

    Hello, I have recently configured a clients site with a VPN across to their 3CX instance in our DC. This was completed to achieve In office and out of office locations, with in office to use SIP ports and out of office using the 3CX tunnel. Everything is working correctly but since the VPN has...
    • Oipon
    • Thread
    • app for windows double up in office out of office registration vpn wan
    • Replies: 1
    • Forum: Phone System / PBX
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