I've found numerous posts regarding lack of audio in the web client, but none that appear to have a resolution. Hopefully this will time will be different...
I'm running 16.0.504 Professional on Linux. Using web client on Chrome Version 80.0.3987.149 on Mac.
3CX is running on prem.
App works fine.
I first noticed the problem when I was at home, and I tried to play back a VM message through the web client. No audio.
I then tried *777. I can hear the ringing, but never get the echo.
The following day, I was in the office, with the same computer, and the *777 test worked fine.
To eliminate any firewall issues, I temporarily allowed all traffic to the 3CX server. That didn't change the behavior.
Thinking perhaps the web client might be trying to use the internal IP for audio, I ran wireshark locally, but didn't see any traffic bound for that internal IP.
Anyone have any next steps for troubleshooting?
I'm running 16.0.504 Professional on Linux. Using web client on Chrome Version 80.0.3987.149 on Mac.
3CX is running on prem.
App works fine.
I first noticed the problem when I was at home, and I tried to play back a VM message through the web client. No audio.
I then tried *777. I can hear the ringing, but never get the echo.
The following day, I was in the office, with the same computer, and the *777 test worked fine.
To eliminate any firewall issues, I temporarily allowed all traffic to the 3CX server. That didn't change the behavior.
Thinking perhaps the web client might be trying to use the internal IP for audio, I ran wireshark locally, but didn't see any traffic bound for that internal IP.
Anyone have any next steps for troubleshooting?
