Web client does NOT work

[orange2]

I've posted below on this but have had no guidance from 3CX. Given that they told us during the webinar the other day not to use the 3CX app, can someone from 3CX please detail the steps to solve NO AUDIO either way in the web client? I have tested this on several machines and cannot resolve on any. The latest one was a laptop using the built-in speaker and mic, and no audio was forthcoming. The 3CX app on that win late worked fine with no config.

 

[JohnS_3CX]

I would start from from the firewall checker, especially to see port range 10500-10999 which passes the RTP audio.

 

[eddv123]

"Web client does not work" is a little unfair for a string title I think we have hundreds of 3CX PBX's using web client (some sites using only web client and no desktop phones) in considerable amounts without any issues at all.

Audio issues like this, normally equate to the local environment or network.

 

[orange2]

Yet another issue with the Mac Chrome web client. Brand new MacBook Pro 16" fully patched. On other audio devices than built-in mic and speakers. Cannot get any audio no matter what I try. Send and receive. Perfectly straightforward domestic site with Draytek router on 80/20 VDSL