web client overrides windows client - click to call

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Phazedout

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Good Afternoon,

I have the full 3cx windows client installed. I also have the click to call extension installed as it's handy for interfacing with odoo and glue. However when i have an incoming call the web cleint generates a popup which takes priority and focus off the windows client. The issue is when i I answer with this i get no dialler and no DSS buttons so i cannot use shared parking and transfer is full commit, with no option to take the call back. Is there a way to enable click to call without having the chrome popup appear when a call comes in or do i need to disable the extension.
BTW I tried hitting *01 or even transfer then *01 neither switches to shared parking, they both do nothing.
Kind Regards,
Phaze
 
ok so I've removed the extension form chrome and yet, when a call comes in, it still pops up the web interface as well as the windows client. has interaction turned off, it's incredibly annoying, cna anyone assist please?
 
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