web router failed (on start of webmeeting conference)

Status
Not open for further replies.

Shawn

Free User
Joined
Feb 2, 2017
Messages
221
Reaction score
9
i have one client where when they start a new webmeeting session from the windows desktop client, chrome (their default browser) opens up at the 3cx login prompt (does not automatically log into the webmeeting session as it should) and displays and error saying "web router failed"

i don't see anything in the logs anywhere. other clients don't seem to be affected.

does anyone know what this message means?
 
Status
Not open for further replies.

Forum statistics

Threads
112,351
Messages
592,042
Members
165,515
Latest member
fngl