Solved WebClient Not showing as an Option

[bentech]

Hi All,

I think I am missing something but I have a 3CX instance on AWS for one of my clients and in the WebClient it does not give the option to answer calls using the webclient in chrome. I don't want the plugin, I just want to answer from the website. It only gives me the drop-down for the actual phone. Any ideas?

 

[ChrisKoll]

Do you have Enable Web Client / Browser Extension Checked? Extensions General Tab

 

[bentech]

Yup. Checked that.

 

[ChrisKoll]

Do you have the browser extension installed?

 

[bentech]

I do not

 

[bentech]

I installed the browser extension and still nothing. Any other ideas?

 

[Evolute IT]

I installed the browser extension and still nothing. Any other ideas?

Is WebRTC enabled in Settings -> General -> Allow WebRTC.

Also, are you in HTTP or HTTPS?

 

[bentech]

Allow WebRTC did it. Thanks. Thought that was enabled by default.