Webmeeting Android reconnection bug

[achumakov]

Hello All,
Seems a bug in Android WebMeeting app.

Steps:
1. Join a Webmeeting session with an Android App (via 4G connection)
2. Walk around for smartphone to switch to known wifi (or back - any network change works)
3. Webmeeting drops a session and displays a login screen (correct)
4. Press "Login" button

A bug starts here:
- Webmeeting reconnects a video session
- Above the video, there are error messages (AUDIO_RECORD_START_STATE_MISMATCH or SetRemoteDescription, see screenshots)
- A meeting continues _until you close those messages_ only.
- When you press OK, a meeting connection drops.

Subsequent reconnections work only after Webmeeting app stop/restart.

Reproducibility: always
Device; sony xperia xz1 compact, latest Android 9 (also tested on Nokia 7+ and Honor v10 devices)
WebMeeting version: 10.6.0.5
3сх version: 16 update 5

How to avoid that? (and hope the report helps!)


Thank you 3CX team for such a great system!
(we are successfully using it for ~1000 users across 3 continents, so expect more feedback soon)

-Alexey

 

[StefanW]

dear @achumakov

thank you for the positive feedback.

Our mobile device apps are currently been updated as per our roadmap document:
https://www.3cx.com/blog/news/web-conferencing-roadmap/
The iOS version handles it more gracefully but still disconnects for the time being.

However, network handover support is on the roadmap for our WebMeeting apps.