webmeeting is not available

[clnr]

Hi!
Recently we moved entire phone system to 3CX platform. We face now the problem that only one extension that installed on server is allowed to initiate webmeetings. Even i add another extension on the 3CX phone installed on server is not working. If I try to assign that extension or other extensions to 3CX clients phone is not working. I see also that for all the extensions that are not able to initiate webmeetings presence is not available. For all this extension I receive a message that is not conected to 3cx web API.
Please help me with this issue.
Octavian

 

[leejor]

What version of 3CX are you using?

Are these local, or remote, extensions?

Are they using a compatible browser?

http://www.3cx.com/user-manual/webmeeting/create-webmeeting/

 

[clnr]

All extension are internal.
I try to create webmeetings from the SIP phone installed in my computer.
I see now that is possible to create from web interface. If I try to connect to clnr.3cx.eu I am fwd to 3cx web page http://www.3cx.com/user-manual/hosting-web-conference/
Could be a problem with my subscription?
Octavian